FAQs
Frequently Asked Questions
Quick answers. Clear information. Better decisions.
Whether you’re exploring membership, shopping for supplies, or learning more about eSupply Canada, you’ll find answers to our most frequently asked questions below. If you can’t find what you’re looking for, our team is always happy to help.
Browse the FAQs below or contact us for additional assistance.
Shopping
No. Anyone can purchase from eSupply Canada. Membership provides additional benefits, including enterprise-level pricing and exclusive business resources.
We offer thousands of business products across office supplies, furniture, technology, janitorial, safety, industrial, packaging, maintenance, and more.
Yes. Whether you’re purchasing a single product or sourcing for a large organization, we’re happy to provide a competitive quote.
Yes. Members receive access to enterprise-level pricing designed to help small and medium-sized businesses reduce procurement costs.
Delivery times vary by supplier and location. Most in-stock products ship within standard business delivery timeframes.
Eligible products may be returned in accordance with our Returns Policy. Some items, including food products and special-order items, may not be eligible for return.
Membership
Membership includes enterprise-level pricing, tender opportunities, business insights, access to the Community, the Member Directory, the Impact Centre, and other exclusive resources designed to help your business grow.
Membership is just $99 per year.
Membership is designed for Canadian small and medium-sized businesses that purchase supplies regularly and want access to better pricing, practical business resources, and a growing entrepreneurial network.
Yes. Membership is billed annually and can be cancelled before your next renewal.
Company
We’re more than a supplier. We combine enterprise-level purchasing, business intelligence, and a growing community to help Canadian businesses become more competitive.
Yes. eSupply Canada is proudly Canadian and Indigenous-owned.
Yes. We serve businesses, organizations, and governments from coast to coast through our national distribution network.
Yes. We support organizations of all sizes and hold multiple Government of Canada Supply Arrangements.
Community
Members can join weekly discussions, ask questions, share best practices, and learn from other Canadian entrepreneurs.
Absolutely. Members are encouraged to submit business milestones, community initiatives, and success stories for consideration in our Impact Centre.
Businesses with an active membership can create a profile and become part of the growing eSupply Canada business community.